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These instructions are based on Google Chrome and are not guaranteed to work on other browsers.

Instructions for Signing In

  1. Go to
  2. Sign in with your Carleton NetID and corresponding password
  3. From that page, go to
  4. If you are not signed in with your Carleton account, in the top right of the window, click either the blue circle or your picture.
    1. Select your Carleton account or Add Account if necessary- in the long-run it's easier to navigate when only one account is signed in at a time, but it is possible to be signed in with multiple accounts however be careful which account you are in
    2. Follow the on-screen instructions.

Instructions for Your First Time Using Hangouts

  1. You will probably need to fill out your profile.  You can speed up the process by ignoring the whole thing - almost every field is optional.
  2. Move your mouse to the bottom-right corner where it says, "Start a Video Hangout"
  3. Click the button.
  4. It will prompt you to install a plugin.  Do so.
  5. Close the window.
  6. That's it.  You're ready to use hangouts.

Joining a Hangout

  1. Wait to be invited (keep the main Google+ window open while waiting).
  2. Accept the invitation when it pops up.

Using the Hangouts mobile app.

  1. Download the app.
  2. Log into the app with your Carleton account.
  3. Wait for the invite, then accept it.


If these instructions didn't work or you ran into issue please go to or contact the ITS Helpdesk at ext.5999