Accessing your Printing History
The normal interface with PaperCut is through the User Web page at https://print.ads.carleton.edu:9192/user, which on the Carleton network may be abbreviated as http://go.carleton.edu/webprint. After you log in, the menu on the left-hand side offers these options:
|Summary||Total print jobs and pages, print activity, and environmental impact|
|Rates||Printing rates (note the ITS Public Labs printers difference)|
|Transaction History||History of charges against and credits to a user's personal print quota account|
|Recent Print Jobs||User's print job history|
|Jobs Pending Release||Alternative method to release held jobs, instead of using the release station|
|Web Print||Upload a PDF or Office document to be printed, without installing a printer or driver|
|Add Credit||Transfer Schillers from oneCard to user's personal print quota account|
|List of All Printers at Carleton||Link to Printers page with every networked printer and its description|
|Instructions for Printing in Public Spaces||Link to Carlpedia article explaining how printing works for different people|
|Log Out||Logout of PaperCut User Web page|
Recent Print Jobs
You can access your complete printing history from the link Recent Print Jobs. For each print job, the details shown include:
- Account charged (user's personal print quota, or departmental or student organization shared account),
- Printer Name (the print queue),
- Total Pages and Color Pages,
- Cost (actual charged amount, not the external amount shown by the popup client),
- Document Name (copy jobs will display
- Print Job Attributes (paper size, duplex, grayscale, spooled size, client machine printed from, printer language, mobile print method),
- Status (whether the job was printed, cancelled, and/or refunded).
You can sort on any of these details by clicking the column name at the top, and click the column name again to reverse the sort order. Note that this list of print jobs may be split into pages, with the forward and backward page controls at the very top of the list (under the form), and again at the bottom.
You can search on most of these print job details, as well as other criteria, by choosing the Show Filter link at the top. By default, PaperCut shows the last two weeks of jobs, as you can see in the "Between Dates" field. When you change various fields in the filter and choose the "Apply Filter" button below the fields, the list below that changes to match the criteria you specified. For example, to see only copy jobs, set the Job Type field to Copy Jobs, then Apply Filter.
You can export the information as a report using the Export/Print link at the bottom of the page. Next to that link are icons to export in PDF, HTML, or CSV (for Excel) formats, from left to right. The exported file will include all print job details that match the current search criteria, not limited to the jobs displayed on the current page. For many individuals, this report will answer all their questions about their own printing history.
But what if the print job you sent is not listed here? If the job is not listed here, PaperCut never saw the print job under this username. There are several possible causes for this, listed in the Technical Troubleshooting section of this article.
If you have questions about your printing history, please contact the ITS Helpdesk (phone: x5999 email: firstname.lastname@example.org)