Welcome to the Helpdesk!
The ITS helpdesk is a centralized support center for all students, staff and faculty on campus. We fully support Carleton-owned computers, printers and other hardware; access to network storage, networked printing, and the network itself – both wired and wireless. For students we support their personally-owned devices including a drop-off repair service for software and some minor hardware issues. The helpdesk also supports and maintains 13 public computer labs and their associated printers across campus.
Contacting the Helpdesk
- Phone: 507-222-5999 (x5999 from on campus) Phone is best for time-sensitive requests.
- Email: firstname.lastname@example.org Any email sent to this address automatically opens a support ticket .
- Web Help Desk: https://helpdesk.carleton.edu/ Open your own ticket and help categorize it for faster support.
Our Service Points
ITS Helpdesk operates two service points, each with different staffing, open hours and their own particular focus.