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  • Temporarily locking a user's account, to limit damage to their personal information and resources
  • Locking multiple accounts to prevent damage from spreading to new accounts or devices
  • Taking one or more devices physically (or virtually, via software) off the network, to prevent intrusion
  • Removing unauthorized software ("malware")
  • Reimaging/rebuilding affected machines, resetting them to a "known good" state
  • Requesting that a user, or set of similar users, update software, in order to secure a device they are responsible for
  • See also PII disclosure response procedure below

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(PII response plan temporarily deleted while being worked on and edited; must be re-included from Personally Identifiable Information (PII) Disclosure Notification Procedure)

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Richard Goerwitz
January 2018

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